- Airline baggage tags: How their brilliant design gets bags from Point A to Point B
The history of the airline tag
In the interconnected, automated, all-weather world of modern aviation, tags must be resistant to cold, heat, sunlight, ice, oil, and especially moisture. Tags also can’t tear—and crucially, if they’re nicked, they must not tear further—as the bag lurches through mechanized airport baggage systems. And the tag must be flexible, inexpensive, and disposable. Plain old paper can’t begin to meet all these requirements. The winning combination is what IATA’s spokesperson described as a “complex composite” of silicon and plastic; the only paper in it is in the adhesive backing.
- How Companies Learn Your Secrets
There truly is a reason to not use your credit cards (or coupons) at umbrella retailers if you care about your privacy.
Take a fictional Target shopper named Jenny Ward, who is 23, lives in Atlanta and in March bought cocoa-butter lotion, a purse large enough to double as a diaper bag, zinc and magnesium supplements and a bright blue rug. There’s, say, an 87 percent chance that she’s pregnant and that her delivery date is sometime in late August. What’s more, because of the data attached to her Guest ID number, Target knows how to trigger Jenny’s habits. They know that if she receives a coupon via e-mail, it will most likely cue her to buy online. They know that if she receives an ad in the mail on Friday, she frequently uses it on a weekend trip to the store. And they know that if they reward her with a printed receipt that entitles her to a free cup of Starbucks coffee, she’ll use it when she comes back again.
- Making The World’s Largest Airline Fly
You might be surprised that the merger of United and Continental is taking a long, long time. That’s because even the simplest thing to merge ends up being complicated and time-consuming.
By mid-2011 there was a front-runner: a lighter roast Fresh Brew blend called Journeys. It was cheaper than the old United’s Starbucks, and it did better in the taste tests. When colleagues outside the beverage committee were asked to weigh in, they concurred. The new United’s chief executive officer, Jeff Smisek, dropped by the food services floor for a cup and signed off on it. Journeys was served at a meeting of the company officers to general approval. Just to be sure, food services took the new blend on the road, to Washington Dulles, Chicago O’Hare, Denver, Los Angeles, and San Francisco, asking flight attendants to try it. Out of the 1,100 who did, all but eight approved. “We thought this was a home run,” says Pineau-Boddison.
On July 1 the new United introduced its new coffee. Fliers on the “legacy United” fleet, accustomed to Starbucks, let out a collective yowl of protest. Pineau-Boddison had expected some resistance—Starbucks, after all, is a popular brand—but this was something else. Flight attendants reported a barrage of complaints. Pineau-Boddison received angry e-mails from customers, as did Smisek. The coffee, fliers complained, was watery.
- Do We Really Want To Live With the Post Office?
Like the US government, the US Postal Service is having a lot of financial problems. Here’s a look at why and what the interested parties are trying to do to keep the USPS alive and functioning.
In the early days of Amazon, the postal service held top-level meetings with Jeff Bezos to see if they could corner Amazon’s shipping business. But according to Robert Reisner, former vice-president for strategic planning, they soon realized they couldn’t compete. UPS could break ground on a shipping center across from an Amazon warehouse in days, which the bureaucratic postal service could never do. And because the postal service is supposed to serve all without prejudice, even if it offered Amazon a better rate arrangement than UPS, it would then have to offer similar rates to Amazon’s competitors. Those special rates would then go before the Postal Regulatory Commission for public approval, which would offer UPS or FedEx the opportunity to undercut them.
- Lionel Messi, Here & Gone
A profile of Messi through an outsider’s visit to his hometown and discussions with local folk.